Multifamily Boot Camp is a new educational tour featuring two of the multifamily industry's leading professional speakers, providing an intensive full day education in multifamily management. Designed for the on-site professional, marketing personnel and property supervisors, Multifamily Boot Camp is intended to energize, motivate, enlighten and entertain.

• Understanding who your advertising is attracting
• The proper way to handle phone calls and generate appointments
• Sure-fire methods to close a call successfully
• Touring and demonstration tactics
• Identifying and Overcoming common objections
• Closing with confidence and ease
• Providing excellent customer service
• The proper way to handle service requests
• Dispute resolution and how to handle an angry resident
• Positive communication with residents
• Resident retention techniques
• ... and a fair housing overview.

The session is filled with group and solo activities, amusing anecdotes and real life scenarios! These are truly the tactical skills you need to be successful on-site.